Customer Relationship Software
Surely you all remember my rants about Time Warner Cable and how much it sucks. Well, maybe the poor people over at TW could benefit from better CRM software. Sure, their biggest problem isn’t in getting customers but in keeping them, but maybe AIMPromote could help them, anyway.
See, the way I figure it, if the sales team is happier and more efficient, then they’ll share some of that contentment with the customer service department. I have no hope for the Customer Service department on its own, so we have to start somewhere. Lead management is the focus of AimPromote and since the guys over at TW don’t seem to be so smart, they’d really appreciate the opportunity to spend more time on making sales and less time on learning software.
There’s even a 14 day free trial!
I’m not bitter about TW. Really, I’m not. Okay, maybe I’m a little bitter. I still giggle every time I see one of their repair vans in the neighborhood - which is quite often.
And for the record, I’m very happy with my satellite. And my DSL. So take that, Time Warner.
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